Terms of Service

Peg & Pickle Kitchen Limited - Terms of Service

Welcome to Peg & Pickle Kitchen Limited online shop. By accessing or using our
website, you agree to be bound by the following terms and conditions. Please read
them carefully before making a purchase.

1. General
1.1. These terms and conditions apply to all purchases made from Peg & Pickle
Kitchen Limited online shop.
1.2. Peg & Pickle Kitchen Limited reserves the right to amend these terms and
conditions at any time. Any changes will be effective immediately upon posting on
our website.

2. Products
2.1. We offer frozen dumplings and chilli oil for sale. All products are subject to
availability.
2.2. Product descriptions, including ingredients and allergens, are provided on our
website. We make every effort to ensure the accuracy of these descriptions but
cannot guarantee that they are free of errors.

3. Orders
3.1. Orders can be placed through our website. All orders are subject to acceptance
and availability.
3.2. Once your order is placed, you will receive a confirmation email. This email
confirms that we have received your order and will process it accordingly.
3.3. We reserve the right to refuse or cancel any order at our discretion. If your order
is cancelled, we will notify you and provide a full refund.

4. Payment
4.1. Payment for all orders must be made at the time of placing the order. We accept
major credit cards and other payment methods as specified on our website.
4.2. All prices are listed in New Zealand Dollars (NZD) and include applicable taxes.

5. Delivery
5.1. We offer local pick up in the Hastings CBD or delivery within the Hawke's Bay
region only. We do not deliver to rural addresses.
5.2. You will be notified of the expected delivery time via email.
5.3. It is your responsibility to provide accurate delivery information. Peg & Pickle is
not responsible for any delivery issues arising from incorrect or incomplete
information.

6. Refunds and Returns
6.1. Due to the perishable nature of our products, we do not accept returns. If there
is an issue with your order, please contact us within 24 hours of delivery.
6.2. If a product is damaged or defective upon delivery, please provide photographic
evidence, and we will arrange for a replacement or refund at our discretion.

7. Privacy
7.1. Your privacy is important to us. Please refer to our Privacy Policy for information
on how we collect, use, and protect your personal information.

8. Limitation of Liability
8.1. Peg & Pickle is not liable for any indirect, incidental, or consequential damages
arising from the use of our products or website.
8.2. Our liability is limited to the purchase price of the products you have ordered
from us.

9. Governing Law
9.1. These terms and conditions are governed by and construed in accordance with
the laws of New Zealand.
9.2. Any disputes arising from these terms and conditions or your use of our website
shall be subject to the exclusive jurisdiction of the courts of New Zealand.

10. Contact Information
If you have any questions or concerns regarding these terms of service, please
contact us at:
Peg & Pickle Kitchen Limited
Email: sales@pegandpickle.com
Address: 310 Warren Street, Hastings, NZ